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Many internet websites have started
seeing dramatic decreases in the response of their sales pages.
A page that once pulled a 3-5% response consistently is lucky to get
a 1/2% of a percent response now because of the growing awareness of
ads online.
While the net was once the "free
information" Mecca of the world, it is now shifting toward a highly
commercial model and savvy Internet users are becoming more aware of
this.
This has been devastating to many website owners online and many have
"bit the big one" and totally closed their doors because their sites
just aren't converting anymore.
Some marketers have scrambled and
managed to keep their response high enough to be profitable but they
are in the rare minority.
And what is even worse about this is...
Many Online Business Owners Are
Spending All Their Time On The Latest Conversion "Fads" Just To Keep
Their Site From Going Under...
There are tons of new "tricks" and
"fad" conversion tools that come out on an almost weekly basis in the
Internet Marketing market.
Sometimes, it's even several times a week!
Many webmasters are scrambling to grab
as many of these tools as they can at extremely high expense just to try
and utilize them before they are no longer effective!
This leaves them trying to not only
keep their site conversion profitable but also to try and recoup the
costs of these tools that they are buying.
It's very hard for many to pull it off.
Most of these tools do "Sly" things
that visitors catch onto within weeks and that don't work more than a
month or two.
Some also get your site banned with search engines which may shut
your website down for good depending on where you are getting your
traffic from.
So what is a person like you or I to do
to combat this?

Convert More Visitors via Time
Tested Tactics with Live Chat Software Solutions.
Benefits of using Live Chat:
Efficient:
By using our Live Chat Support System, you can not only assist your
Customers and Site Visitors in choosing the right Products and Services,
but you can also set a good example of the Live Chat Support System to
your Clients as well - helping them understand the benefits of
integrating Live chat
Support System for their
own business. All questions will be answered in real time. Thus, making
it a much better option than e-mail simplify the communication between
Customers and Retailers eliminating hold time over the phone for Hours.
Cost effective:
Live chat saves money because it
eliminates the need to maintain expensive toll-free numbers.
Multi
task:
A single representative can handle multiple chat sessions, whereas only
a single person can be catered to over the phone.
Scalable:
Visitor information can be used to show trends, together with which
products and services are showing the most interest. Marketing campaigns
can be monitored and the results strategically used for any future
campaigns. This can be of great importance for a Business to strategize
their future marketing and business. Live chat being scalable, allows
you to add chat operators as your business expands and potential for
economic growth within the company.
Instant Leads:
With Live Support System, you can understand your Customers / Site
Visitors in a much better way. Live Chat Support System has a unique
feature, wherein, it can trace all the previous Chat Conversations that
you have had with any of the Live Support Executives / Agents. Hence,
even if you are chatting with a Customer or a Site Visitor for the first
time, you can very well understand what he/she might be looking for!
Reduced Abandonments:
Giving the customer the ability to
converse at the point of order, decreases the number of shopping cart
abandonments. Customers can now have their questions answered before
making a final commitment to purchase.
Capture new customers from
the competitor:
Less than 1% of Internet businesses
are currently offering live help, so send your new and existing
customers a brochure or email showing them how they can talk with you
direct.
Employees Performance:
Live Support System offers amazing administrative tools for your
business as well. These tools facilitate one in keeping a check on their
employee’s performance along with a quality check of their Live Chat
Support Service.
A “Happy Customer” will always return and
recommend you to others because of the service and the product also as
time is the main constraint for any business in today’s competitive
world.
Features of live chat
software:
- Multiple Simultaneous Agents
- Multiple Departments
- Intelligent Chat Distribution
- Agent to Agent transfer
- Operator to Operator chat
- Intuitive Windows-based agent
interface
- Ability to accept / reject incoming
chat requests
- Unlimited Simultaneous chats
- Secure SSL based Chat
- Canned Response Manager
- Push Images, Links, Pages, Proactive
Messages
- Emotions
- Leave a message when offline
Chat Initiation:
- Visitor initiated Chat from Website
/ Email
- Invite Visitor to Chat
Activity Monitor:
- Real-Time Site Activity Monitor
- Monitor 1000's of visitors
simultaneously
- Visitor History
- Visitor Browser Type, Country,
Browsing history
- Visitor Time spent per page
Branding & Customization
Features:
- Visitor's chat window fully
customizable
- Chat Button/Icons fully customizable
- Fonts, Colours and Font Style
Reporting and Analysis:
- Chat Satisfaction Survey
- Retrieve/Search Chat Transcripts
- Detailed Reporting and Statistics
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